Fleur Rouge requires a credit card deposit to reserve your appointment. At least a 24 HOURS NOTICE of cancellation and rescheduling is required for all appointments. Failure to give adequate time or notice will result in full charge of session. Please keep in mind that there are other customers in need of services and therapy. Respectfully understand that when you do not give adequate time for cancellations, the therapist loses income, the business loses revenue, and other clients in need are unable to receive treatment, all of which may result in an inability to operate. We appreciate your understanding. We will provide a confirmation reminder in advance. However, this is a courtesy and should not be relied upon. Guests are responsible for their appointments.

Treatments are carefully planned to accommodate each and every guest. We kindly encourage that you arrive at least 15 minutes prior to your appointment to fill out any necessary paperwork. All late arrivals will be finished within the scheduled time while the fee will remain unchanged.

To ensure that our guests receive the entire spa experience we ask that children under the age of 12 are not permitted in the spa. In accordance with the state health code with the exception of service animals pets may not be brought into the spa. We appreciate your understanding.

It is the policy of Fleur Rouge to treat all gratuities at the discretion of the individual guest. A gratuity is left by a guest in recognition of good service by an institution. It is the policy of the Fleur Rouge to respect an individual's right to use this discretion as applied to service gratuities as they are a personal choice and we do not include them in our rates. If assistance is needed in calculating or distributing, We would be more than happy to comply. Your satisfaction is our pleasure, and we are always open to suggestions. Please let us know how we can better serve you.